top of page

Our products and services

01_customer_care_agent.jpg

Customer Care Agent

  • Turn every customer interaction into a great experience

  • AI-powered chat support

  • Ticket creation and tracking

  • Full customer history

  • Automated response templates

  • WhatsApp Business, Messenger and Instagram

  • ​Staff takeover from the Savannah inbox

  • Team assignment and escalation

​​

02_point_of_sale.jpg

Point of Sale

  • Fast, reliable checkout — built for how your business actually works

  • One-tap checkout

  • Barcode and QR scanning

  • Cash and card payments

  • Shift management and cashier reports

  • Daily and monthly sales summaries

  • Offline mode — works without internet

03_inventory.jpg

Inventory Management

  • Always know what you have, what you need, and what's coming

  • Real-time stock levels

  • Low-stock and out-of-stock alerts

  • Purchase order management

  • Supplier tracking and history

  • Multi-location support

  • Inventory valuation reports​

05_operations.jpg

Operations Management

  • Keep your team aligned, your tasks on track, and your workflows running

  • Staff scheduling and shift planning

  • Task creation and assignment

  • Attendance tracking

  • Internal team messaging

  • Workflow automation rules

  • Performance tracking

06_manpower.jpg

Manpower Management

  • Manage your people — from first day to final payslip

  • Employee profiles and records

  • Attendance tracking and timesheets

  • Leave and vacation management

  • Payslip generation and payroll

  • Contract and document storage

  • Performance review cycles

How the Customer Care Agent works

1. Connect your WhatsApp Business, Facebook Page and Instagram account in minutes.

2. The AI answers questions about your menu, appointments, products and orders, in Arabic and English, day and night.

3. Your team takes over any conversation from the Savannah inbox whenever a person is needed.

Built for restaurants, clinics and online shops.

Empower Your Business. Simplify Your Operations.

​

Privacy Policy

Terms & Conditions

© 2026 Savannah Business Solutions, a trade name of مهند معاوية للاستثمار والتجارة
5 ش محمد كامل الحاروني - مكرم عبيد - مدينة نصر - القاهرة

bottom of page